All of our BioThane gear is made by hand in Lockport, MB. Our gear is created specifically for those adventurous and rambunctious pups who love to explore and get dirty. All of our products are made with water proof, stink proof, ultra durable BioThane with metal hardware. These collars are able to withstand anything your dog throws at them.
**IF YOU WANT THE COLLAR TO BE ONE COLOUR, SELECT THE SAME COLOUR TWICE**
Extra Small: 7-11"
Extra Large: 20-24"
** PLEASE FOLLOW OUR SIZING GUIDE + TIPS CAREFULLY BEFORE PLACING AN ORDER **
All of our items are made with BioThane, made by BioThane Coated Webbing Corp. It's a polyester webbing with a TPU coating that makes it super durable, waterproof and easy to clean. Biothane has a leather-like look and a soft, flexible feel that will stay looking good as new for years to come.
All of our items are made to order and we don't typically hang on to any pre-made stock. We understand that mistakes happen with sizing or sometimes we change our minds about colours. We are now accepting returns and exchanges within 10 days of arrival. The items must be unused, unworn and returned to us at your expense. If you choose to return or exchange your items, there will be a 20% restocking fee.
As your dog's safety is our number one priority, all of the hardware components have lifetime warranty. In the event that the hardware fails, please contact me at email@example.com so we can arrange repair on your item.
Broken hardware will be replaced free of charge. All required shipping for products to be repaired is at buyer's expense.
Rose gold hardware has a plated finish and matte black hardware is powder coated. All of our quick release buckles are plated as well. Please note that over time, the hardware may scratch or begin to change colour. This is completely normal and will not be covered under warranty.
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